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Sensi Touch


Beginner’s Guide to the Emerson Sensi Touch Thermostat

Emerson Sensi Touch Smart Thermostat


This guide covers all you need to know about the Emerson Sensi Touch Thermostat, including:

  • How to install the Sensi Touch (HVAC compatibility, C-wire info, and detailed instructions)
  • How to use it (Basic controls, how to change settings, and how to control Sensi using the app)
  • How to improve energy savings with Sensi (Info on Sensi's energy saving modes and features)
  • Troubleshooting tips (Solutions for the most common issues)




Getting Started - How to Set Up Your New Sensi Touch


Congrats, you have purchased a new Emerson Sensi Touch Smart Thermostat! It's time to set it up with the help of the info and videos below.

First and Foremost, is it Compatible with Your HVAC System?

The Sensi Touch is compatible with most HVAC systems, but not all. If you didn’t check compatibility prior to purchasing your new Sensi, don’t tear into that box just yet.

Use the Sensi Compatibility Checker.

Does a Sensi Touch Require a C-Wire?

For proper functionality, Emerson Sensi Touch Smart Thermostats do require a C-wire. This is because all of its cool features (Wi-Fi connectivity, geofencing, colorful touchscreen display...) use a lot of power! By using a negative charge to supply continuous power to your Sensi, a C-wire ensures its display, internal processor, and Wi-Fi connectivity remain up and running.

Read More about Sensis and C-Wires

Good to Go? Let’s Set Up Your New Sensi!

You can feel confident and comfortable about installing Sensi yourself. The easy-to-use Sensi app will walk you through the step-by-step process quickly. What's more, Sensi Touch terminals are lit for better visibility and click easily into place.

Begin by downloading the app. Here's a sneak peek at what to expect:



Need Some More Installation Info?

For additional information, consult the Sensi Touch Installation Manual. 

How to Use Your Sensi

The Sensi Touch has an easy-to-use interface that makes it simple to stay in control of your home comfort from anywhere with just a tap.

Using the Sensi Interface

Sensi offers a large, full-color, touchscreen display. Here's a rundown of Sensi's basic controls and interface.


Sensi Touch interface and controls


Using the Sensi App

Sensi's top-rated app gives you remote access to your thermostat from anywhere. Check out all its features:

Emerson Sensi app features


How to Program and Adjust the Sensi Touch

You can set a schedule and adjust the temperate on your Sensi Touch directly on the thermostat or by using the Sensi app, which makes it easy! This video walks you through the process.

For additional info, also check out the Sensi Scheduling Guide.



How to Improve Energy Savings with Sensi


Sensi makes saving energy easier than ever with multiple options to help you cut costs and maintain comfort. 

  • Flexible Scheduling - Use flexible scheduling to help plan your week and fit your lifestyle.
  • Geofencing - Geofencing uses the location of your smartphone to change temperature settings when you leave to save energy.
  • Usage Reports - Monitor current day and historical heating, cooling and fan runtimes, right in the app.



Troubleshooting Tips


If you run into any issues while setting up or using your Sensi, consult the following. They cover the most common issues you may encounter.