Google Nest

Beginner’s Guide to the Google Nest Thermostat

This guide covers all you need to know about the Google Nest Thermostat. Get the 411 on:

• How to install the Google Nest Thermostat (HVAC compatibility, C-wire info, and detailed instructions)
• How to use it (Basic controls, how to change settings, and how to control Nest using the Google Home app)
• How to improve energy savings with Nest (Info on Nest's energy saving modes and features)
• Troubleshooting tips (Solutions for the most common issues)

Getting Started - How to Set Up Your New Nest

Congrats, you have purchased a new Google Nest Thermostat! Now what? The good news is, the Nest is very easy to set up, and these tips and videos make it even easier.

First and Foremost, is it Compatible with Your HVAC System?

The Google Nest thermostat is compatible with 85% of HVAC systems. If you didn’t check compatibility prior to purchasing your new Nest, don’t tear into that box just yet.

Use the Nest Compatibility Checker now, or watch this video.

Good to Go? Let’s Set Up Your New Nest!

Everything you need is in the box and installation is simple. To get started, download the Google Home app.

The Google Home App will give you:

• Step-by-step guidance through installation and setup
• A custom wiring diagram that you'll need for installation

Does a Nest Require a C-Wire?

This is a hot question when it comes to Nests. In most cases, Nest thermostats can get enough power from your system’s heating and cooling wires and don’t require a C-wire. But in a small number of situations you may need to connect a C-wire to deliver consistent power to your thermostat. During installation, the app will tell you if you need to connect a C-wire.

Read More about Nests & C-Wires

Need Some More Installation Info?

For additional information, consult the Google Nest Installation Article or the following guides. Please note these guides are included in the packaging as well.

Download the Google Nest Welcome Guide
Download the Google Nest Quick Start Guide

Diving Deeper - How to Use Your Nest

The Google Nest Thermostat was designed for your comfort, convenience, and home energy savings. Below is some info on Nest’s handy features. Learn more about them, how to use them, and how to maximize savings.

Nest's Basic Controls

Nest Thermostats don’t have a touch screen. Use the touch bar on the right side to control your thermostat. Swipe up to raise the temperature, swipe down to lower it, and tap to confirm. The display will show you how many minutes until your desired temperature is reached.

• Tap the touch bar to bring up the menu.
• Swipe up or down to select an option.
• Tap the touch bar again to confirm your selection.

How to Adjust Temperature and Change Modes

Nest is motion-sensitive and will turn on when you walk by it. You can also tap the right side of it to turn it on. When your display is on, you can see your actual and targeted temperature as well as the mode it’s using. The video below explains how to adjust the temperature and mode settings on your Nest.

For more detailed information on this process, please visit:

How to Manually Control Your Nest Thermostat
How to Control Your Nest Thermostat using the Home App

How to Use the Google Home App

The Google Home App allows you to control your thermostat from anywhere.

Use the app to:

• Set your Nest up
• Change the temperature
• Control settings
• See your energy dashboard, and more.

Check out this video to see how it works.

How to Improve Energy Savings with Nest

Google Nest thermostats are engineered to learn from you and your home. They learn to keep you comfortable when you’re home and to save energy while you’re away. There are lots of ways to help improve energy savings and reduce your utility bills with Nest.

Here are some steps you can take (and the video will tell you more)!

• Use Eco Mode - Your thermostat can switch to Eco Temperatures when no one is home to help you save energy.
• Look for the Leaf - The Nest Leaf is an easy way to know you’re saving energy, and it encourages you to continually improve your savings over time.
• Save While You’re Away - Use your Nest’s location feature to set Home and Away Schedules. This allows for effortless savings!

Troubleshooting Tips

If you run into any issues while setting up or using your Nest, consult the troubleshooting widget and articles below. They cover the most common issues you may encounter after setting up your Nest thermostat. 

Visit the Troubleshooting Widget

Helpful Articles:

• What to do when you see an error code
• Troubleshooting Wi-Fi and connection issues
• Restart or reset your Nest thermostat