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Smart Rewards Program

TEP Smart Rewards


What Is The TEP Smart Rewards Program?

When summer temperatures climb, demand for electricity increases and can strain the grid. TEP’s Smart Rewards program helps reduce energy use during times of high energy demand. This reduces demand and the need for new power sources to meet energy needs. That’s good for the environment, and it helps keep energy costs low for everyone.

If you have additional questions about the program, please visit the FAQ page or contact us at

How Does TEP’s Smart Rewards Program Work?

Participants agree to brief adjustments of up to 4 degrees or less to their thermostats during peak electric demand periods from June 1 through September 30 including weekends and holidays.

At the start of a typical event, your thermostat automatically will be raised by up to 4 degrees above the set temperature.

Each event will typically last no more than three hours, and will occur between 4 p.m. and 8 p.m.

We may pre-cool your home during weekday events by lowering your thermostat by up to 3 degrees. Pre-cooling is designed to increase your comfort during an event. This will happen before 3 p.m.

For weekend events pre-cooling will occur immediately before the event start time.

Once the event is over your thermostat will return to its normal setting.

You may opt out of the Smart Rewards events at any time from your mobile device, web browser or thermostat. For most devices, when you opt out of pre-cooling you are also opting out of the Smart Rewards event for that day. 

Smart Rewards Eligibility Requirements

To be eligible to enroll, you must:

  • Be a TEP residential electric customer with the electric service in your name.
  • Use an installed qualifying internet-connected Smart Thermostat for cooling with a central air conditioner or heat pump.
  • Allow TEP to make brief, small thermostat adjustments on days of high energy demand.

Review the Smart Thermostats That Qualify For the Program And Enroll Today!

You can purchase a smart, Wi-Fi thermostat that is supported by the Smart Rewards program right here in the TEP Marketplace at competitive and discounted prices to enroll today!  See below for eligible thermostats.


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How Do I Sign Up if I Already Own a Qualifying Smart Thermostat Or Purchase Elsewhere? 

Enrolling is simple. You may have received a notification from your thermostat manufacturer asking you to enroll, or you can also enroll by following the below steps:

  1. Go to
  2. Check a few boxes to confirm your eligibility.
  3. Enter information about your smart thermostat.
  4. Follow the instructions to complete enrollment.

Where Else Can I Purchase Smart Thermostats?

You can also purchase online or at a local retailer and enroll after your thermostat is installed.